Recently, while on a product photography shoot, we conducted a quick Q&A interview with a recurring customer. Chelsea is a marketing/sales coordinator for a local company we’ve worked with frequently over the last few years. A great company making fantastic one of a kind products. We candidly asked her what she likes about her role and some general marketing questions.
What’s your role in marketing?
Chelsea: “So, I’m the sales and marketing coordinator here. I help coordinate trade shows. I help with photographic shoots, and I also manage a product line with our company. It’s really exciting because we’ve gained some new customers recently. We have a trade show in Pittsburgh and then one in New York in a few weeks too.”
What’s the hardest thing about marketing?
Chelsea: “Umm, so, probably finding out what people will like. Trying to grab their attention. Seeing what gets peoples attention and why they’d want our product. Since we have a new product line, I’m trying to find out what’s going to make them want our products over our competition. Learning about what sets our products apart. There’s other products that are similar, well, more simplified versions, but ours are unique and I have to show that.”
If you had to put a number on it. What percentage about marketing, do you think, is related to creativity?
Chelsea: “Wow!…Honestly? A LOT! You have to be creative. I would say, wow, 70-80% really. Even if you are writing a simple email blast you have to have it creative. What’s going to make them NOT want to delete your email? Finding that creative niche, that attention grabbing moment is super important!”
How important are the images, or photography, to your marketing plans?
Chelsea: “Oh my!” Extremely important. So, yes. Crucial! You have to show our products in many ways, even in lifestyle settings. For example, we even found that we had older product photos and once we had new photos taken by you guys, we sold them! I mean we sold many older products that weren’t selling once we had new images of them. They were updated, better focused, and started selling a lot better.”
Chelsea: “Yea! Honestly. We’ve found that really high quality pictures are really really important!”
What’s the biggest thing you’ve learned about marketing in your time here?
Chelsea: “Wow, I’ve learned a LOT. So, I came right out of college and I had no idea hardly what I was doing. College isn’t real world, it’s all like books, studying, book knowledge, and tests. It was hard at first. For instance, you take the concepts that you learn in school and apply it to your work in the real world. Getting a customers attention, like I first said, is probably the biggest thing.”
So, in conclusion, if your local business has a need for updated photography, design work, or a new website…drop us a line! 77 Design Co is here to help you grow your business and increase sales the only way we know how… through creative visual marketing!
Analyze. Create. Achieve.