Things That Are Happening

Just a quick blog to discuss some things that are happening at double 7’s lately. Yes, we’ve made it through the worst part of the pandemic. Certainly, our hope is that your business is making it happen too! Most importantly though, we hope everyone is safe.

Come Together

It seems like some local business is slowly starting to come back to a little normalcy. Although, we’re not sure how long it will last. We’ll continue to hope for normalcy again though!

All of this craziness (protests, racism, rioting, police problems, government overreach, and stupid virus stuff) needs to stop. When are we going to come together as a society and simply focus on being unified?

All of us (in the U.S.) live in the greatest country in the world (despite what some may say) and we need to treat each other with respect and dignity. To sum up, that’s all we’ll say about any of that. So, go be good to one another. Period.

Things that are happening. White 77 Design Co logo
Treat each other well.
Things We Are Working On

Through the mess, 77 Design Co has managed to maintain consistent stability and even picked up a few new projects. Helping business is what we do, and our overall goal is to grow each company that we work with.

Some of the new things that are happening with 77 include:

* A new website for a health insurance agency.

* A new website for a local spa.

* Social media management for an RHVAC company.

* Product and commercial photography for a manufacturer.

* Likewise, possibly a new website for that same manufacturer.

* Video project for a local church organization.

* Print catalog design for another manufacturer.

And a few more projects in the works.

In other words, it’s been kind of busy lately. It excites us to see some business owners forging ahead with their marketing plans! Additionally, it also excites us to see some business closing in on normal operations.

These last six months have been trying for everyone, but there needs to be a point where you say “forget it, move ahead.” Or, your business could be shackled like in the below image.

Things that are happening. Design of a shackled man in a suit to a large weight.
Don’t shackle your business.

Need ideas on how to kick start your business? Our FREE marketing consultation is offered to any business looking to get on the right track. https://77designco.com/services-2/

77Design Co logo and business cards.

Analyze. Create. Achieve.

Marketing Success Stories

Marketing success stories. How about some optimism? Because racial tensions, increased Covid cases, stupid politics, government mandates, business closures, riots, and everything else in the news is usually bad. So, let’s talk positivity.

Marketing success stories. Marketing Scrabble tiles and a 77 Design Co business card.
Marketing helps!

In this uncertain and crippled economic climate, some businesses have managed success. Despite the difficulties now your business needs to stay relevant. Marketing does that! On a micro level, a few places locally have seen an uptick in business due to continued marketing. We’ll share a few stories with you this week.

Story 1

One of the marketing success stories we’ll share is a local brewery. As a result of a social media training program, this local brewery is seeing a surge in engagement. Consequently, this has improved sales.

Customers consistently come in and say, “Hey, we follow you on Facebook.” Likewise, they’ll hear “we love your Facebook videos” or share similar comments. Awesome! We love to hear it!

Brewery: We were never open to retail before. Recently, we opened a pop up beer garden and we went from 0% retail to selling about the same as wholesale. Our business is selling more merchandise too. Social media is keeping us going. For instance, our engagement is now between 800-1200 per post versus the 60-200 we’d get before. That’s a big increase! It’s growing daily too. Likes and shares have increased as well. This varies post to post.

Another success we’ve seen is brand awareness. Most people didn’t know about us before. As a result of our consistent social media posting many people tell us they know all about our beers now. Facebook and Instagram are really helping. We’re more informed and educated about what we are doing now. http://www.sobbrews.com

Marketing Success Stories. Dollar bills and coins laying on glass with the 77 Design Co business card.
Story 2

Food is essential. We all know that. Everyone needs food to survive. A local food service company that we work with has taken the pitfalls of this pandemic and turned it into a way to increase business while also taking better care of their customers. They have utilized their customizable food packages to ensure the safety of their customers simultaneously. How? Offer great food, have it delivered, and never leave home for it.

Marketing success stories. Sirloin beef tip roast photograph.

Food Service Company: Our current success directly correlates with our social media program. Before the pandemic we did our best, but now its more tightened. Our pages are fun AND informative now. Creative photos and videos help tremendously. New likes and shares are common on a daily basis.

Messages come in multiple times daily. It’s sometimes overwhelming how many we get. Existing customers want to order more food. New customers want to learn more about our products.

Facebook and Instagram have been huge. Sales have increased 50-60% over last year. That’s the trend so far, though it may be higher by years end. That has translated into a massive increase in revenue, but we’d rather not state an exact dollar amount. https://proniosfoods.com

Story 3

We won’t get too deep into this marketing success story, but a few parishes in the local area that we work with have also seen improvements. Pre COVID numbers had increased giving, but more importantly to them, more member engagement.

These churches wanted ways of reaching their parishioners better to pass along the Word of God and they’ve been utilizing social media and user friendly website updates to do that. Email marketing (or as one church official says, “email evangelization”) has helped them reach those who cannot attend masses. It has also kept their parishes up to date on all the happenings. All of these are great ways to spread their message and stay in front of their beloved members.

If you need marketing help, drop us a line. We’ll help any way we can. https://77designco.com

Analyze. Create. Achieve.

77 Design Co gray and orange logo

Bad Business-Don’t Do It

Bad business, don’t do it! Don’t be that business owner others talk about…negatively.

by Email Marketing Girl.

We’re generally an upbeat, optimistic crew here at double 7’s, but sometimes we see (or unfortunately at times deal with) bad business. Focusing on the negative is NOT what we do. We help businesses get better through positive marketing tactics and reputation.

Rob Hoffman at the Narcisi Winery.
Be positive. Be on time.
Oh, we’re sure you’ve seen it too!

We all know them. We’ve all dealt with them, bad business owners. Maybe they aren’t aware of it. Perhaps, inexperience leads them into making poor business decisions. Likewise, cash flow could be an issue.

There’s an array of situations that this topic could cover. However, we’ll just discuss a few things we have seen from our own marketing experiences. Consequently, we hope this blog will help SOMEONE out to avoid making bad business choices. Further, we also hope this will allow consumers (all of us) to be aware of what to look for.

Follow up! Communication is key!

First one I can think off the top of my head is not having a good lead system. Show up when you say you will. If someone calls you about an inquiry for your services, make sure you call them back! We all understand people are busy but you should reach out within 24 hours. A 24 hour response should be a maximum time frame. At least say, we have received your request. We are gathering some information and will reach out to you shortly. 

Have a client meeting? Don’t show up late. I think that is pretty self explanatory, especially if this client is paying you money for your services. 

77 Design Co business card, keyboard, and flash drive.
Call, email, or text if you are late or have to cancel. Customers appreciate this!


Don’t bite off what you can’t chew. If someone wants a certain service that you don’t feel comfortable with doing, or you do not have the necessary resources for, make sure you are up front with the client. Either you lower your overall price or do not do that service. That is to say, refer them to someone who can. You do not want to put your name on subpar work. 

Don’t overcharge or change pricing without first notifying your customer. Talk to them first about an unforeseen situation/cost on a project. This happened to one of us last year on a home project. Needless to say we were not thrilled with how it was handled. Subsequently, we reviewed this local business negatively on several platforms. They have yet to respond to the review, and did nothing to remedy the situation. Bad business, don’t do it!

There’s that word again, CONSISTENCY!

Make sure your brand is consistent. You need flyers, cards, emails, a website, brochures, etc., all branded with your logo and colors. Consistent brand identifiability is key. If this is something you do not have currently, find a print shop or marketing professional that can help you with this. Branding is huge!

Be social, NOT socially unacceptable!

Above all, behave on your social media channels. That is to say, don’t get involved in political debates, foul language, controversial topics, or bad mouth competition. Definitely don’t be posting drunken photos and videos while you are out. If your personal page can be tied to your business, make sure its also acceptable content. All of the above are things we’ve seen in the past by business owners, and recommend NOT DOING.

For example, post fun, informative, and creative information. Sure, everyone likes to have fun once in a while and this can add personality to you and your business. Most noteworthy, make sure what you share and post is clean and inoffensive.

Reviews

Finally, online reviews. Reputation is everything in business. If you get a bad review on Yelp, or Google (to name a few) don’t ignore it. Respond kindly and accordingly. Explain a little about the situation and what you may have tried to do to right the wrong. DO NOT get mad and respond in anger. Be courteous in your response. Believe us when we say potential customers will see these reviews if they are thinking of using you, and many will appreciate your amiable response to the review.

77 Design Co gray and orange logo

Analyze. Create. Achieve.


 

Importance of Updating Your Website

Our topic this week is the importance of updating your website regularly. What’s the first thing you do before you buy a product or need more information on a company? You check their website. The website is often the first impression of your business. The importance of updating your website can affect many aspects of your business too. Therefore, it needs to be respected at the highest level. 

77 Design Co business card, keyboard, and flash drive.
Keep it simple.

Have you ever been to a company’s website where they don’t have links working? Perhaps it takes you to the wrong page, the pictures aren’t updated, or company information isn’t updated either? Yuck. We don’t want that for you and you shouldn’t want that for yourself. Whether you are doing it on your own, or you have a marketing company doing this for you, here are a few things to make sure you are keeping up to date.  


1. Update the information.

This is probably the most important thing to keep track of. If you have new events you would like people to come to, make sure you are adding them to the site. Hired some awesome new people? Make sure their faces are on there and take off the faces of former employees. If you have new photos of your products, these need to be the center of the website. People are very visual, and they like seeing clean and crisp websites. This also includes a good design that is mobile friendly. 


2. Security.

You do not want your site to get hacked, that is a no no! We won’t go too deep into this, but hackers can use your website as a spam server. This, in the end, will block people from actually viewing your website. There are smarter people than us that can talk to you more about this.  


3. Analytics.

If you have an ecommerce site and you see a huge percentage of people adding to the cart, but nobody going through the checkout, MAYBE something is wrong with your site. This is crucial for your business. Make sure you have a great user experience and continue to make updates. 


4. SEO.

Search Engine Optimization. Optimize the words people are searching in Google, to ultimately find you. This is very important and a necessity for your business. As a result, customers can find you more easily.

 
5. Usability.

Is your website loading slow? That is so painful for the young generations. Certainly, you don’t want to irritate them. So, resize images, update plug ins, or do whatever you need to do to make it quicker. We are a microwave society and need information in just a few seconds. If your website is loading slow, there is a good chance they will just close their browser and move on to a different source of information. Likewise, make sure links are working and sending the user to the right page. For that reason, and many others, user experience is a big deal. Above all keep it simple, easy, or even fun for your customers.

Two business cards on a white background.
Call or email us for help.

Analyze. Create. Achieve.

Great Ways to Propel Your Marketing in 2020

77 Design Co gray and orange logo

Looking for great ways to propel the marketing efforts for your business this year? We’ve got you covered. By the way, Happy 2020! 

Bills of money and 77 Design Co business card.

Back when we began this little partnership venture that is 77 Design Co, we had a lot of great ideas on how to help local businesses become more marketable. Though, occasionally, we got a little sidetracked over the last few years. Well, we’ve made it a mission to get back to our roots for 2020. Some of these ideas can really boost your engagement and increase interest in your brand. 

Employee of the Month-Recognition

Do you like your employees? Yea, that’s what we thought. Likewise, others probably do too. Especially their families and friends. Showcase your employees within your marketing strategy. Create a monthly employee program that highlights and recognizes their efforts! 

Marketing is all about displaying what you do, but also a HUGE part of it is showing WHO YOU ARE as a company. What better way than to pull out your best people and brag about them? They will most likely be appreciative, and this can also increase employee morale. Take a photo of them. Hang it up. Write a blog about them (or let them write it.) Do a quick video interview. Post an image and short blurb about them on Instagram and/or Facebook. Heck, put it to LinkedIn too.

Explain to customers why this individual is so important. Show them off!

Employee Blog-Make it Fun

As listed above, write a blog or interview an employee each month. They will undoubtedly open up about things they enjoy, what they like about your company, and their family. Want to attract attention to your business while doing something nice? This is a great way to say thank you. 

If you really want, you can allow them to write a blog about themselves and your company. Therefore, this could be interesting to see how they perceive working for you. They may even be more open about themselves. Authenticity is a great magnet in marketing. People also love to see individuals that they know being recognized for their achievements. 

Social Media Posting-Social Media is Social

Engagement/reach on your FB business page down? As a result, you need to do something that will attract attention. Another great way to propel your marketing in 2020 is definitely through social media. It’s on the rise. Make posts about how awesome your team is! Tag them. Show what they do and how well they do it.

For instance, “Joe” may be your best warehouse worker. He never calls off, shows up on time, and goes above and beyond every day. “Joe” obviously cares about your company and has its best interests at heart. Snap a few nice photographs with “Joe” hard at work. Maybe get one with him in front of the building or on break. Similarly, you can create a short video or interview with “Joe.” Tell a story, and do the best you can to make a video or the images aesthetic. Share this to social media. Do this each month with a new team member or office staff. This will increase engagement and spur interest in WHO your business is, not just what you do.

Pets & Products & Customers

Yep, you read that right. If you have a small staff of employees or are an individual business owner, use a pet as a mascot. Have “Fido” create the content and speak to your customers. For instance, “Fido” can solve problems or offer free advice. Perhaps you can create a persona for your pet “Fido.” Make it fun and informative.

Likewise, you can create a Product/Service or Customer of the Month program and utilize the same tactics as above. However, you may need to use your imagination a little to figure out ways that you can make it interesting. Display creative photos, designs, and videos of products, or even customers that are delighted with your services. Offer a product/service discount each month.

There are countless ways to propel your marketing efforts but hopefully these help get those creative juices flowing. These are all great ways to propel your marketing in 2020.

77 Design Co gray and orange logo

Analyze. Create. Achieve.

Marketing with a Small Budget

Email marketing Girl here. Hola, and Happy New Year! How do you market your business with a small budget?
When you think of small budget, let’s start real small…like free. Therefore, what are some marketing tools that are free? Social media, email marketing, networking, blogging, webinars, ebooks, etc.

Email Marketing Girl with dog Image 2
Email Marketing Girl and pup.

Numero uno. Social media.
If you are a business, you need social media. One of the first things people do when they research are Google and most likely Facebook. Depending on the company and demographic, it could be Twitter, Instagram, YouTube or some others. Be consistent on social media. Engage people on social media. Be proactive instead of just reactive on social media. By proactive, for example, I mean look for the audience you wish to make business with. Likewise, look up hashtags and follow those people who are liking or posting those awesome pictures you wish were your content. (Consequently, learn from those cool profiles).
Email marketing.
There are a bunch of free email marketing tools out there that can do some cool stuff. Most popular from my experience, would be Mailchimp. However, all you have to do is go back to your friend Google and type in free email marketing and do some research on what best fits your needs.

email button on keyboard.
Web mail computer keyboard button for business contact concept. Email envelope icon key in blue color.

Networking.
I know, talking to people can be scary. That is to say, if you find yourself at a free marketing happy hour, talk the talk! Have your elevator pitch ready and go into it with a positive attitude. Even if you don’t get a sale or a client right there, you have planted a seed. Continue to follow up and make a relationship. Certainly, networking can be a powerful way to grow your company.
Blogging.
Like what I am doing now? Yep! Have a landscaping business? Blog about the newest trends you are seeing for the summer. What about some fun tips for your garden? I mean, that sounds interesting to me!
Free downloadable resources.
There is so much free stuff on the internet. If you don’t know much about SEO, download a free ebook about it or register for a one hour webinar on it. Likewise, it’s the same thing with literally anything marketing. Like I’ve said before, just Google.
There are a lot of free marketing things and resources you can get away with to start off your strategy. Have any questions? Reach out!
Analyze. Create. Achieve.
77Design Co logo and business cards.