Mailers-EDDM’s, What Are They and What Can They Do For Your Business?

Welcome,

Today’s blog will consist of some marketing information about EDDM’s (Every Door Direct Mailers) that could be beneficial in your industry. First off, EDDM’s are a designed and printed piece that is then mailed to an area of either residential homes, commercial businesses, or both. They usually offer a discount, coupon, or simply serve as an informative piece to raise awareness about a new local business or cause. Surely, anyone reading this have received EDDM’s at some point or another within their daily mail.

EDDM’s can be either extremely useful in raising brand awareness and attracting new customers, or they can fall flat and not get the response intended. Some will produce mixed results. The advantage of spending a portion of your marketing budget on EDDM’s is that you are already in the hands of your intended customers once they pick up the mail. It is here that you need to make the biggest impact!

Have you ever grabbed the mail, saw the EDDM  <insert crumbling paper sound here>

then promptly tossed it straight into the garbage like we have? Probably. Let’s think on that for a second. Why did you do that?

Was the offer/discount not up to your standards? Didn’t need the service(s) listed? Hate the “junk mail” in your mailbox? Or is there something more to it than that?

Psychologically speaking, (and admittedly we are not psychologists here at 77, however, we have done tremendous amounts of research on the psychology of marketing) images and the overall visual appeal of the design are what immediately attract the eye. The human eye reacts in certain ways to specific images, colors, and fonts subliminally sending signals of interest to the brain which determines whether or not we’ll scan or read through something. These subconscious reactions pertain to web pages, brochures, social media posts, and almost every single marketing piece of your business. This is also likely one of the main reasons EDDM’s get tossed so quickly. A hastily designed mailer without attractive offers or professionally looking images stands less of a chance of hitting it’s mark than something that is put together creatively. Put all of this together and what many businesses, including some of the larger corporations with the budget to consistently flood homes with mailers, don’t understand is…people want to relate! They need a reason, or at least an identifiable image, to understand the business and the offer that is right in front of them in their hands.

If we see a stock template design (you know it when you see it,) a stock image (example: a photo with dopey white guys that don’t work for you in suits shaking hands in a board room that isn’t yours,) unattractive logo design (multiple color variations and /or a complicated design that is hard to understand,) we are OUT! It’s gone within seconds. This is something often discussed in detail behind closed doors at 77 about a great many marketing techniques. If it looks like the company didn’t take the time to create unique and aesthetic pieces to attract our attention, what are they going to do for us or our business that differentiates?! It’s a valid question, and many consumers feel this way.

EDDM’s need to be simplified, identifiable, yet powerfully visual with a superb offer in order to have the most potent impact on it’s intended customers. An EDDM also needs to match the same branding look and feel as your website, social media pages, or other printed hand outs and business cards. Everything needs to be flush. The offer should be quite visible and leave no room for confusion. Some ideas of identifiability for the images could include:

  • your product viewed from a different perspective others may have never seen
  • your team
  • A “WOW” image, something that will draw the eye to immediately
  • your office space
  • or even the process of production or service you offer

Without giving away anymore of 77’s inside trade secrets  😉 we’ll end this blog with simply saying if you, or a business you know, has any questions about a current direct mail program, or interest in starting one, give us a call. We’ll be happy to put you directly in touch with the customers you are looking for, find the best ways to get the most returns…and make it as attractive as possible!

Analyze. Create. Achieve.

 

 

 

 

 

Small Business Startup and Marketing

Small Business Startup and Marketing

So what’s been happening at 77 lately? TONS! Recently at 77 Design Co, we have been working hard to help several small local businesses devise full scale marketing plans that are both cost effective for them, and entice new customers to their products. We will be promoting and marketing these businesses in the near future, so stay tuned! You WILL want to know about them!

These marketing plans cover the whole gamut of supporting and necessary needs for a business to get off the ground running. Some of the services in these plans include:

*web design (several hours per month of support)

*blogging (1-4 per month for the ever changing website)

*photography and video (several hours per month)

*graphic design (several hours of design support for new brochures/cards/logo/mailers)

*social media management (an agreed upon number of monthly posts with trainings included)

*SEO help (support and training for best practices)

The monthly marketing plans we’ve offered have been greeted thus far with open arms. They also cover a wide range of important marketing aspects that are usually purchased separately, which typically means more expense 💵 too. These programs cover it all and help our customers reach their customers as soon as they open their doors. We love to help small business thrive!

Give us a ring if you know a new business starting up.

Analyze. Create. Achieve.

We Want Your Marketing Problems

We want your marketing problems. Yep, you heard that correctly. Bold…but true.

When Rob and I started this venture together, we identified a host of issues that both of us, individually, have ran across over the years that we have been in business. I will not say we’ve seen it all, but we have definitely seen our fair share of problems in the creative/marketing world. Everything from web designers bailing on their clients never to be heard of again, to improperly designed logos, to incorrect photo files delivered to customers, and a whole lot in between. Too many times creatives take the money, create sub par products then disappear or never correct the problems. This is unprofessional and irritating to the clients that have come to us with these issues, but it also annoys the hell out of us too. It’s a black eye on the industry.

Let me also say that this is not completely across the board. There are amazing graphics, photographers, and web creatives out there that do top notch artwork and understand that they need to give clients the highest quality of work and service. We love meeting these people! If you are reading this and feel like you are a highly creative, responsive, and responsible professional in one of these fields…drop us a line. We’d be excited to chat with you and see how we could work together.

If you are a business owner that has fell into one of these traps…we are sorry. If you spent way too much money on something that didn’t work or didn’t work very well, again, we are sorry.  We are also here to help find the solution.

Is your website outdated or not designed to your liking? Do you only have web sized files that a photographer delivered to you and are unable to use any images for print? Are the photos not very well focused or even eye catching? Is your logo pixelating and distorting when you try to add it to a larger sign, or even on the web? Did the person who made your website make it and then never return calls or emails? Not sure what to do with your business social media pages, or how to operate them to maximum efficiency? Was the cost associated with any of your marketing efforts beyond what you wanted to spend? Need a way to get customers to see what your product or service is REALLY all about? Don’t feel that the marketing company you used in the past completely understood your industry and business?

If you answered yes to any of the above or similar questions give us a call. We’d love to help with a free consultation.

We listen. We offer free advice. We dig deep into your business to learn as much as we can about it. We act quickly. We are not your typical marketing service. We have all the tools and know how to fix your marketing problems!

Analyze. Create. Achieve.

 

Let a Fresh Set of Eyes Take a Look

Crossword puzzles are frustrating. You get your first few words with ease, but soon you cannot see any new words at all. Your eyes have adjusted to the random letters and fail to see obvious words. The solution you ask? A fresh pair of eyes, a professional crossword solver. At 77 Design Company in Murrysville, we are your professional crossword solvers.

Okay, maybe not the greatest analogy, but crossword puzzles are a lot like small businesses; someone who runs the business day to day can easily and understandably miss small mistakes. That may cause his or her business to fall short of expectations. At 77 Design, we offer business consultations to help improve those small, but powerful, pieces of your business. We’ll come in and visualize the business with a fresh set of eyes and offer suggestions for improvement. Increasing awareness of employee activity is also another great example of what a business consultation with 77 Design can do for your company.

One example would be when an employee answers the phone. If you do not put an emphasis on phone training your employees…you may want to start! They are the first impression of your business given to a potential customer. It could happen that unbeknownst to you, or your employee, they may answer your business’s phone 70% of the time with a monotone or less than enthusiastic tone. They may answer the other 30% of the time with a happy and excited voice, depending on the day they are having or even the time of day. You could potentially lose 70% of those possible sales because potential customers talked to a more enthusiastic and excited employee at the business across the street who they liked better. Happy employees=happy clientele. Positivity, enthusiasm, optimism, and helpfulness are all contagious within your organization and that spreads to your customer base.

We can not only help to visually market your business better, but also advise you and your staff on best practices that will improve the quality of your brand, employee morale, and its sales.

If you’re unaware that you’re losing these clients, because that 30% of the time is the only thing you see then, 77 Design Company in Murrysville, PA will spot these issues immediately and find solutions that work for your individual business. We are in the business of helping business!

 

Analyze. Create. Achieve.

Introducing Our New Project Manager, Gabriella!

Hi! I am Gabriella Hatch, the new Project Manager at 77 Design Company. I wanted to tell you a little bit about myself, where I come from, and hopefully where I am going. I was born and raised 19 years, just outside Pittsburgh, Pennsylvania in a little town called Oakdale. It’s actually “America’s Hometown”, at least that’s what our sign says.
I was surely an “oops” child, my mother was 45 years old with no previous child when I came along. My parent’s previous retirement plan quickly turned into my love of the outrageously expensive equestrian sport and 8
years of college. With that said, my parents’ support has given me motivation and confidence to put my best foot forward in everything I do as well as creating a strong work ethic and a desire to learn.
Recently, I finished my first year at Duquesne University, where I am majoring in Psychology with a minor in political science. For as long as I can remember I have always had a fascination with the brain. When I was young I struggled with panic attacks, controlling the way I breathed in order to control the irrational fear I felt was intriguing to me even as a kid. Therefore when asked as a child what I wanted to be when I grew up, I only had two choices, a
rockstar or a psychologist. The rockstar thing hasn’t worked out for me just yet, so psychology is plan B. As for the future I envision for myself now; my end goal is to receive my PhD. in Psychology, take over my mother’s private christian psychology practice and possibly grow the business with horse therapy. What better way to learn how to run a business and market yourself effectively than to learn from a marketing company itself?
Officially as project manager, my duties include keeping up with social media accounts, billing, research, and everyday administrative duties. More than my official duties, I am thrilled to grow with this company and bring a new perspective to the table.
Analyze. Create. Achieve.

Keys to Successfully Market Your Business and Improve Life

Todays blog is all about some things it takes to successfully implement a business marketing plan and better execute personal goals. Hell, the below strategies are what it takes to be successful in any aspect of life!

Ever dealt with an individual or business that DRAAAGGGGS THEIR FEEEET, seems unmotivated, or is unresponsive? If you have ever hired anyone for a job around the house, called for an estimate somewhere, or been in business for more than 30 seconds we are sure that you have. Procrastination is a recipe for failure. It takes work from all parties involved to ensure that things go smoothly no matter what you do and marketing is no different.

One of the things we feel confident in at double 7’s is that responsiveness and communication are at the top of the priority list. You call, we call back. You get us information we need for your strategy, we get it done. You text, we text back. You have a question, we get you an answer. Period. Below are a few things you can start to utilize in your life and business to start trending towards success:

  1. Responsiveness-always call back clients, friends/family, and/or customers definitely within 24 hours, and preferably within an hour or 2.
  2. Problem Resolution-the saying “you can’t please everyone” is true, but its also true that if there is ever a problem, setting up a time to talk things out in a sophisticated and mature manner can be the difference between a pissed off customer and one willing to negotiate and meet in the middle.
  3. Professionalism-this one is a bit broad but always manage to present yourself as an expert in your field. Dress accordingly. Be friendly, optimistic, cordial, and good-natured. Nobody wants to deal with an unpleasant or despondent person that seems lost, obtuse, or frumpish.
  4. Motivation-wake up in the morning with a plan of action. Whether you are working for someone else, or yourself, its a good idea to plan how your day should go instead of just winging it. Even on the worst of days (and we all have them) try to plan something uplifting to you that you enjoy or can look forward to.
  5. Be Organized-even if you don’t have your shit together, pretend you do. We all have lives that often involve hectic work and family schedules but take a few minutes to gather the information you will need for the day and have it at the ready for anyone that may contact you.
  6. Prioritize-this is sometimes difficult but by creating a To-Do list with the number 1-5 things to get done you can save yourself a lot of issues down the road AND start moving ahead, see #’s 1, 2, and 5.

Below are a few Google reviews that we’d like to share. We know first hand that the customers that wrote these reviews follow most of these steps listed above on a daily basis. We couldn’t have created successful marketing strategies for them without their involvement and help. Enjoy your Friday everyone!

Analyze. Create. Achieve.