Interview-Kate Dawson of Ferri Dawson Insurance Group

Interview-Kate Dawson of Ferri Dawson Insurance Group. Ferri Dawson Insurance Group is based in Murrysville, PA. http://www.fdinsurancegroup.com

We are continuing our blog series of interviews with local business owners in the Westmoreland County and surrounding areas. The COVID-19 situation has impacted every business in the area, and nationwide. While we are attempting to get as many perspectives as possible, it’s also interesting to see how businesses are impacted differently. This week, we’ll hear from Kate Dawson, owner of Ferri Dawson Insurance Group.

Kate Dawson portrait photograph with dark background.
Kate Dawson-Ferri Dawson Insurance Group
Question 1:

77 Design Co: How long have you been in business? How about the insurance profession?

Kate Dawson: November 2019 was our Ferri Dawson open date. I’ve been in the profession almost ten years. First, I started out with claims. Next, I spent several years with a captive insurance agency. After that, a few years with an independent agency before starting out on my own.

Ferri Dawson Insurance Group diamond shaped logo.
Question 2:

77: How has Covid-19 affected your business?

KD: Well, for instance, a large part of my business is helping new home buyers. A lot of closings have been delayed or are on hold. For example, home inspections are not being done. Without these inspections closings cannot be done either.

Meanwhile, I’ve been focusing a lot on reviewing policies and coverage for clients. Further, how the virus has affected us is that I can’t meet face to face. That’s been very different for me. I’m used to meeting people.

The insurance industry is “life-sustaining” so we can continue to work from the office or home. We just can’t have any foot traffic.

Question 3:

77: Can you offer anything during the crisis?

KD: Yes. So, Ferri Dawson can do comprehensive insurance reviews. Many times people have said to me, ” I wish I would have done this sooner. I just didn’t have the time.”

Question 4:

77: Do you have suggestions for customers or others that have insurance needs or questions?

KD: Certainly, one suggestion is to use this time to cross off your check lists. You may have had some things on the back burner, this is the perfect time to get those done. For instance, insurance needs change over time. It’s more important now than ever to make sure you and your family are properly protected. Likewise you can save money!

Last week I spent ten minutes on the phone with a client and they ended up saving over two thousand dollars per year! Their coverage stayed the same, but they saved a huge amount of money. Extremely important right now.

Question 5:

77: What’s your favorite thing to do during lockdown time?

KD: <laughs> This is NOT the standard answer. So, umm, I like to learn more about insurance! Everyone is turning to Netflix, but I’ve been immersing myself in this industry. I’m reading books, articles, and journals about…insurance, <laughs again> that’s not a normal answer!

It’s also been good to take this time and work on technology. Learning Zoom and other technologies has been a learning experience. It’s still acceptable and sort of like meeting in person. The only thing though, is you can meet in your pajamas!

Kate Dawson portrait at the computer with a yellow shirt.
At the computer
Last Question:

77: Anything you’d like to add?

KD: Above all, yes, my suggestion to the general public is to use this time wisely. Use it for something that’s going to benefit you in the long run. I hope others do that for their own good. Also, be safe and be healthy.

Conclusion

Thanks for taking time to answer questions with us, Kate! Her contact info is 724-575-7237 or kate@fdinsurancegroup.com

77 Design Co. is committed to helping small business succeed. We want to keep their doors open, and keep roofs over their family’s heads. Keeping your business alive during this mess is crucial.

Finally, contact us if you own a business, or know of a business owner that needs marketing help. We are volunteering work at heavily discounted rates (or in some instances free) to keep business stable in our county. Any way we can help, we will.

Additionally, here’s our services: https://77designco.com/services-2/

77 Design Co gray and orange logo

Analyze. Create. Achieve.

Interview-Chad Amond Westmoreland County Chamber of Commerce

An interview with Westmoreland County Chamber of Commerce President/CEO Chad Amond.

Headshot of Chad Amond President/CEO of the Westmoreland County Chamber of Commerce.
Chad Amond President/CEO Westmoreland County Chamber of Commerce

We wanted to start this interview blog series off with Chad Amond of the Westmoreland County Chamber of Commerce. Chad is on the frontlines of business in our county. He is not only heavily involved in our county’s economy, but also cares deeply about its local business owners and our residents. Below is the interview-Chad Amond Westmoreland County Chamber of Commerce:

Westmoreland County Chamber of Commerce Ribbon Cutting.
Question 1:

77 Design Co: As Westmoreland County Chamber of Commerce President/CEO, you’re at the heart of the Westmoreland County economy. Off the top of your head, what effects are you seeing from the Covid-19 situation?

Chad Amond: We are all struggling. We have “non life-sustaining” businesses that are struggling more. On the other hand, some “life-sustaining” are doing well. But companies like yours that mostly work remotely seem to be doing OK. IT companies are doing well also. I always say, no business is non life-sustaining. An example of this is a single parent employee of a non life-sustaining company that is not earning an income right now. Therefore, they may be struggling to pay bills and feed their child or children. So, no business could ever be non life-sustaining.

Question 2:

77: Which industry (or individual businesses) are hurting the worst in our county? What can we do to help as a community?

CA: So many are struggling. No, I don’t want to state any one specific industry or individual business as worse than another. For instance, it’s almost every business.

I’d say what we can do is buy more gift cards, or order takeout from local restaurants. As a community, we can go online and, if given the opportunity, buy online from a local business. The large national or international corporations will get their business. They are important, too. However, supporting local business is more important now than ever. Go to Facebook or Instagram, or wherever and review these local businesses and make sure to tell your friends and family about them.

Question 3:

77: How are other counties doing? Have you had any contact with other Chambers of Commerce?

CA: I’ve been working hour by hour, or minute by minute in some cases with Jim Smith President/CEO of The Economic Growth Connection of Westmoreland (EGC) and Jason Rigone Executive Director of the Industrial Development Corporation (WCIDC) about the situation. All three organizations are working together along with elected state officials too. It’s rough all over.

Question 4:

77: Any organizations that we can mention that our community can donate to to help the situation?

CA: All not for profits seem to be struggling. I’ll mention Adelphoi, food banks, and United Way, but there are more. You can call 211 and United Way is answering health related and food questions anyone may have.

I want to mention The FirstEnergy Foundation is donating $500,000 to 42 local food banks and hunger centers. It will accelerate approximately $1.5 million in matching contributions to 116 United Way agencies throughout the company’s service territory. This helps support vital health and human services organizations who need it the most during the COVID-19 pandemic.

Question 5:

77: Anything good you are seeing from all this? We love optimism.

CA: This is the most stressful, confusing, and weird thing that’s ever happened in most of our lives. It’s like when our grandparents or great-grandparents went through World War II or the Great Depression. They got through it though. That is to say, whenever it ends things will be much less stressful than even before it occurred. We will have endured.

When it does end, people will be flocking to the movies, restaurants, malls, stores, etc. like never before. That’s the positive. We have that to look forward to.

77: In conclusion, anything you’d like to add?

CA: We absolutely have to thank our hospitals. We need to thank our nurses, doctors, entire staffs, and first responders. Certainly, our grocers, gas station attendants/owners, and food services also need to be appreciated. Consequently, they are the ones getting us through this.

Westmoreland County residents should try to buy local 99% of the time, too. During this, and even afterwards, our local businesses will need our help.

Most importantly, I wish our county, nation, and well, the whole world to just be healthy and safe sooner rather than later.

A quick side note from 77:

In conclusion, we’ve explained in past social media posts and blogs about how our business was formed. If it wasn’t for the Westmoreland County Chamber of Commerce, we wouldn’t be here. Networking years ago at the Westmoreland County Chamber of Commerce is what started our business. For that we will always be grateful. We are still proud members of the organization.

From a personal standpoint, Chad has been a great colleague and mentor to 77 Design Co. We are also honored to call him a good friend (and a fellow Red Sox fan along with co-owner Bobby Drakulic) too. Chad would like to mention that he also likes the Pirates. He had a chance to throw out the first pitch at a game last year as well. If we had to describe Chad in one word, it would be “GENUINE.”

Lifelong Red Sox and Cheers fan, Chad Amond.

77 Design Co. is committed to helping small business succeed. We want to keep their doors open, and keep roofs over their family’s heads. Keeping your business alive during this mess is crucial.

Finally, contact us if you own a business, or know of a business owner that needs marketing help. We are volunteering work at heavily discounted rates (or in some instances free) to keep business stable in our county. Any way we can help, we will.

Additionally, here’s our services: https://77designco.com/services-2/

77 Design Co gray and orange logo

Analyze. Create. Achieve.