June 2018 - Analyze. Create. Achieve.

We want your marketing problems. Yep, you heard that correctly. Bold…but true.

When Rob and I started this venture together, we identified a host of issues that both of us, individually, have ran across over the years that we have been in business. I will not say we’ve seen it all, but we have definitely seen our fair share of problems in the creative/marketing world. Everything from web designers bailing on their clients never to be heard of again, to improperly designed logos, to incorrect photo files delivered to customers, and a whole lot in between. Too many times creatives take the money, create sub par products then disappear or never correct the problems. This is unprofessional and irritating to the clients that have come to us with these issues, but it also annoys the hell out of us too. It’s a black eye on the industry.

Let me also say that this is not completely across the board. There are amazing graphics, photographers, and web creatives out there that do top notch artwork and understand that they need to give clients the highest quality of work and service. We love meeting these people! If you are reading this and feel like you are a highly creative, responsive, and responsible professional in one of these fields…drop us a line. We’d be excited to chat with you and see how we could work together.

If you are a business owner that has fell into one of these traps…we are sorry. If you spent way too much money on something that didn’t work or didn’t work very well, again, we are sorry. We are also here to help find the solution.

Is your website outdated or not designed to your liking? Do you only have web sized files that a photographer delivered to you and are unable to use any images for print? Are the photos not very well focused or even eye catching? Is your logo pixelating and distorting when you try to add it to a larger sign, or even on the web? Did the person who made your website make it and then never return calls or emails? Not sure what to do with your business social media pages, or how to operate them to maximum efficiency? Was the cost associated with any of your marketing efforts beyond what you wanted to spend? Need a way to get customers to see what your product or service is REALLY all about? Don’t feel that the marketing company you used in the past completely understood your industry and business?

If you answered yes to any of the above or similar questions give us a call. We’d love to help with a free consultation.

We listen. We offer free advice. We dig deep into your business to learn as much as we can about it. We act quickly. We are not your typical marketing service. We have all the tools and know how to fix your marketing problems!

Analyze. Create. Achieve.

Crossword puzzles are frustrating. You get your first few words with ease, but soon you cannot see any new words at all. Your eyes have adjusted to the random letters and fail to see obvious words. The solution you ask? A fresh pair of eyes, a professional crossword solver. At 77 Design Company in Murrysville, we are your professional crossword solvers.

Okay, maybe not the greatest analogy, but crossword puzzles are a lot like small businesses; someone who runs the business day to day can easily and understandably miss small mistakes. That may cause his or her business to fall short of expectations. At 77 Design, we offer business consultations to help improve those small, but powerful, pieces of your business. We’ll come in and visualize the business with a fresh set of eyes and offer suggestions for improvement. Increasing awareness of employee activity is also another great example of what a business consultation with 77 Design can do for your company.

One example would be when an employee answers the phone. If you do not put an emphasis on phone training your employees…you may want to start! They are the first impression of your business given to a potential customer. It could happen that unbeknownst to you, or your employee, they may answer your business’s phone 70% of the time with a monotone or less than enthusiastic tone. They may answer the other 30% of the time with a happy and excited voice, depending on the day they are having or even the time of day. You could potentially lose 70% of those possible sales because potential customers talked to a more enthusiastic and excited employee at the business across the street who they liked better. Happy employees=happy clientele. Positivity, enthusiasm, optimism, and helpfulness are all contagious within your organization and that spreads to your customer base.

We can not only help to visually market your business better, but also advise you and your staff on best practices that will improve the quality of your brand, employee morale, and its sales.

If you’re unaware that you’re losing these clients, because that 30% of the time is the only thing you see then, 77 Design Company in Murrysville, PA will spot these issues immediately and find solutions that work for your individual business. We are in the business of helping business!

Analyze. Create. Achieve.